ILG Community Mission Statement

Creating a space for Personal Assistant Employers to share experiences, get support and unite their voices in order to help shape health and care Services.

Join The ILG Community Become a Member today

As an ILG member you will have access to additional benefits including employment law resources from ILG Support, newsletter archive & much more.

Meet The Ilg Steering Group

The ILG Steering group is comprised of Personal Assistant (PA) employers from across the UK.  The group are passionate about creating a national voice to represent PA employers and share good practice. 

Skills for Care Endorsed Provider

The ILG are pleased to announce that our training department is now Skills for Care endorsed to provide Direct Payment/Individual employer training.
For many years we have provided tailored sessions for individual employers and those that support them so it is great to be recognised in this way.  
If you are interested in finding our more about the workshops we can provide virtually or in person please e-mail

Frequently Asked Questions

What is the Independent Living Group (ILG)?

The Independent Living Group (ILG) is a company developed to support individual employers and those that support them. It was initially developed by Mark Bates Ltd (MBL) as a tool to support the Direct Payment recipients they insured. The ILG has since developed and now a stand-alone company which supports several different initiatives:


ILG Community – a free national peer support group for PA employers across the UK.

ILG Academy – providing e-learning for PAs and face to face DP training for individual employers, Direct Payment advisers and social workers.

ILG Support – a market leading legal advice service for MBL policy holders

ILG PA – providing wrap around support for self-employed PAs

ILG TA – The ILG TA is a trade association for Direct Payment support teams and professionals working in the Direct Payment sector.

Do I have to be a Mark Bates Ltd policy holder to join the ILG Community?

No. Any individual employer of PAs is currently free to join the ILG Community.

Why should I join the ILG Community?

The ILG Community is led by a steering group of individual employers in the interests of individual employers. The Facebook group is a place where you can reach out to others for support and ask the steering group for guidance and support. The ILG Community have a mission to ensure the voice of PA employers is not left unheard. By joining the community, you will stay informed and have access to a variety of ILG support documents and useful info for employers.

How do I sign up?

To join the community, click the “join us” link above and follow the instructions for full access to our suite of resources and archived docs. You will then be directed to join the ILG employer private Facebook group.

What if I don’t have Facebook?

You will still have access to our great suite of documents, newsletter archive, podcasts and more. You will also be added to our mailing list and be able to contact the steering gropu via the “ask the steering group” tab in the members area.

How do I download documents?

Log into your account and make your way to the members area. Click on the downloads section and there you will find all the useful documents we have.